Our contact details
Name: Shani Jackson.
Address: Ty Cerrig, Llandruidion, Pencaer, Goodwick, SA64 0JQ
Phone Number: 07976814257
Web site: www.shanilawrence.co.uk
The type of personal information we collect
We currently collect and process the following information:
Your address, the site address, email and telephone number. This is for communication regarding the garden design services you have requested. If you have a web site and social media presence we also collect this information. You will have a customer reference number and we will hold information about your garden from the survey including photographs.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for communication during the garden design service
We use the information that you have given us in order to communicate with you.
We may share this information with other third parties; landscapers and nurseries to obtain quotations for supply of services or materials relevant to the design service and only as part of the garden design process. We send drawings with your details to third parties for the purposes of printing and scanning.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by emailing firstname.lastname@example.org
How we store your personal information
Your information is securely stored. Once a design proposal has been accepted we keep your email, address, social media contacts and telephone numbers indefinitely for legal obligation. If the proposal or quotation is not accepted or we are not required for garden design services we will delete your information after one year. We will then dispose your information by deleting any digital records and shredding any paper information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk